With the purchase of IDEA and most IDEA Components [IDEA Smart Analyzer Financial, CaseWare Examiner and DART Import Component], you receive 12 months of support and maintenance. Licenses may be renewed annually and include the following:

•  Help Desk Support - Technical support and questions regarding IDEA's features and functions. [i.e., data extraction, importing, equations, assistance with fields and joins, etc.]

•  Maintenance - Receive the latest software version upgrades and applicable service packs

•  Resources - Access to CaseWare IDEA's password-protected support section to review FAQs, white papers, user guides, downloads and other resources