Better Business Through Data Analysis & Monitoring My Account

Public & Online Training, Seminars, Workshops, Distance Learning, & Webcasts:

Cancellations with a request for refund must be made in writing before the event start date. Written cancellation requests received 30 days prior to the start of the event will be subject to a $50 processing fee. Written cancellation requests received 15 days prior to the event will be given a full refund, less a $250 administrative fee, or you may do a one-time transfer of your registration to a different event offering within the next 12 months without incurring an administrative fee. You may elect to substitute another individual from the same company for the same event date and location without incurring any fees. No refunds will be given for cancellation requests received within 7 days of the event start date. Those who do not cancel before the event date and who do not attend are responsible for the full non-refundable, non-transferable tuition. All requests for refunds will be processed within 30 days. To cancel, please provide notice to us here.

IDEA Innovations Conference:

You may contact us to substitute a co-worker without penalty, or you may reschedule for another public training or seminar. Rescheduling must be for an event within 12 months of the original event date. Otherwise, the cancellation penalties below will apply.

Cancellations with a request for refund must be made in writing before the event start date. Any written cancellation request received prior to 8/18/2018 will be subject to a US $50 processing fee. Cancellation requests received on or after 8/19/2018 will be subject to a US $250 non-refundable service charge. No refunds will be given for cancellation requests received after 9/10/2018. All requests for refunds will be processed within 30 days.