Better Business Through Data Analysis & Monitoring My Account

Public Training, Seminars, Workshops, Distance Learning, Webcasts:

You may contact us to reschedule for another location/time at the same event or substitute a co-worker without penalty as long as the substitute has similar or more advanced CaseWare IDEA skills. Rescheduling must be for an event within 12 months of the original event date. Otherwise the cancellation penalties below will apply.

Cancellations with a request for refund must be made in writing before the event start date. Any written cancellation request received more than 10 days before the event start date will be subject to a US $50 processing fee. If the event fee is less than $50, then no refund is available. A written cancellation request received less than 10 days before the start date will be subject to the lesser of a US $250 non-refundable service charge or the entire event fee. No refunds will be given for confirmed registrations not cancelled by the event start date. All requests for refunds will be processed within 30 days following the program.

IDEA Innovations Conference

You may contact us to substitute a co-worker without penalty, or you may rescheduled for another public training or seminar. Rescheduling must be for an event within 12 months of the original event date. Otherwise the cancellation penalties below will apply.

Cancellations with a request for refund must be made in writing before the event start date. Any written cancellation request received 30 days prior to the start of the event will be subject to a US $50 processing fee. Cancellation requests received less than 30 days prior the start of the event will be subject to a US $250 non-refundable service charge. No refunds will be given for cancellation requests received within 7 days of the event start date. All requests for refunds will be processed within 30 days.