Results
By automating the manual process, and working with InfoStrat to fully integrate information coming into and out of the CRM system, CSF is able to process thousands of files within minutes. Client records are updated on a regular basis and payments are made using accurate data. CSF uncovered multiple misstatements on time sheets, totaling hundreds of thousands of dollars.
Data is now analyzed using 16 different tests to identify errors and potential fraud. The time savings has helped the agency’s team focus on correcting errors and achieving higher levels of efficiency.